FAQS
Frequently Asked Questions
Not sure how IR tax return and tax refund works, have questions to ask. Here are the questions and answers people ask quite often when it comes to tax return and tax refund. If you can’t find answers here, you can contact us directly.
What if I am under 16yrs old ?
Please contact ClaimTaxRefunds prior to applying for more information.
What do I need to provide to ClaimTaxRefunds?
The ClaimTaxRefunds process is simple and easy. It takes just a few minutes and requires you to fill out a simple form online or FREE posted. We require the application form completed with your driver licence number. If you do not have a driver licence a copy of your Photo ID must be attached and sent with a signed application form and sent by post,email,fax,pxt,webcam,camera snapshot.
How much will it cost?
We have a sliding scale fee structure. Min charge is $10 e.g. if you get a $45 tax refund we take $10 and send balance to you! Our highest fee is $500 but that's only if your refund is over $5000! NO REFUND for any year = NO FEE We charge a fee based on how much tax you get refunded. We do not charge "Per Year". We only base fee on your accumulated refunds due at time of application. Refer Terms and Conditions.
RISK FREE ....and our fees are 100% deductible expenses.
This means we will claim the expense against your income next year = more refund for you.
What are the IRD Tax Return Types?
IR3 If you earned income other than salary or wages or interest/dividends/maori authority distributions above $200, part year returns or going bankrupt during the year. IR526 Rebate claim for childcare, housekeeper, donations and paid school fees IR524 Filed for redundancy tax credits IR50 If you are leaving NZ for more than 325days and require an urgent tax refund. IR886 If you are leaving/have left NZ and need to know if you have ongoing liability for income tax or student loan. NOTE : These tax returns incur a different fee structure please refer terms and conditions or please call.
I am a working traveller. Could I be owed a tax refund?
Yes, most working travellers are owed a tax refund, if they haven't worked in NZ for a whole year, they will be eligible for a New Zealand tax refund.
What if I owe the tax department money?
If you have contacted the IR directly and owe them you will have to pay it. We can check for you and if you owe them money instead of a tax refund we will not proceed without your permission. There is no cost for this service. If you are required to file a tax return we will contact you and a filing fee may apply.
Can I contact Inland Revenue directly?
Yes. Anyone can talk to IR about their own tax returns. Remember if you owe them money you will be obliged to pay it. . IR may suggest you speak to an accountant or tax agent such as ourselves. We are the experts. Our service is RISK FREE . We save you time and hassles Apply Now.
How will I receive my tax refund?
Refunds will be made by Direct Credit into your nominated bank account. Payments requested/made by cheque will incur an addtional fee. Refer Terms and Conditions.
Can you claim my donations tax credit for me?
Yes. From 1 April 2008 you can claim a tax credit much higher than the $630 previously allowed. We require copies of receipts (over $5) attached to online applications, emailed or FREE posted. Applicable to schools or other childcare facilities and charitable organisations, providing there is sufficient taxable income to support donation.
Do you claim all your tax credit entitlements?
We calculate all the latest tax entitlements for you such as Child Tax Credits and Independent Earner Tax Credits. Simply complete our application form and we will work out your maximum refund.
What if I have Income other than Salary or Wages?
All income must be declared. Redundancy, Interest, Dividends all must be evidenced in writing and sent to us. In some instances these tax returns are not able to be done by ClaimMyTax and we may suggest you need an accountant.
We have a family. Will we be owed a tax refund?
More than likely you will. The size of the tax refund depends on the number of dependent children, under 19yrs and still at school. It also depends how many hours you and your spouse/partner are working and your income declaration.
What is Acceptable Photo ID ?
NZ Driver Licence numbers with exact name OR copies of other ID which must be accompanied by a signed form. Such as Passport, 18+ card, Firearms Licence. see Terms and Conditions.
How do I stop your services?
Either contact us directly or contact IR and inform them that you wish to be "delinked" from our agency . It is important that you also ask them to remove our bank account number from your account.
How long will it take to find out if I have a tax refund?
Processing time may vary and is dependent on IR services. It is essential that all information contained in your application form is accurate and complete to speed up the process. Peak times cause delays.
Can you claim my Child Care Tax Credit for me?
YES we can claim up until 1st April 2012. Copies of receipts or statements from the organisation you paid are required to be attached, emailed or FREE posted. Contact us about back years.
I pay PAYE, do I qualify?
PAYE means your income tax is Paid As You Earn. Your employer may or may not have you on the right tax code, or for some other reason such as working part year will mean that your income tax rate may need to be adjusted. Anyone can apply for a tax refund. But only those who have overpaid their IRD tax will get a refund. It cost nothing for MyRefund to look into your account, there is no fee payable unless there is a tax refund due to you.
